Frequently Asked Questions

When can I access my unit?

You can access your storage unit any time you want, 24 hours a day!

Do you offer temperature controlled units?

We do! Three of our facilities offer this great feature. Our Spartanburg facility at 2400 New Cut Rd, our facility at 730 Sugarloaf Rd in Hendersonville, and our 311 Sardis Road in Asheville all offer temperature control.

Can I rent a moving truck from your facility?

You sure can! We offer truck rentals at 2 of our facilities. Just call or stop by our offices for details!

I need a place to store my RV. Do you have options for me?

We do! We have a variety of parking options that are perfectly suited for your boat, RV, or other vehicle. Just check out the facility nearest you for details!

What’s drive-up access?

This feature allows you the convenience of pulling your vehicle right up to the door of your storage unit to make loading and loading easier.

I need moving supplies. Do you offer boxes and supplies?

We sure do! Just stop by our offices.

How do I get started?

It’s easy! Just contact us - we’ll help you get started in no time!

Do I need to sign a long-term contract?

There are no time requirements for renting a storage unit with us! Our lease is month-to-month with no deposit required.

Do I need to purchase a lock?

We provide a brand new disc lock for your storage unit for free! These locks are more secure than padlocks and come with multiple keys.

How do I pay my monthly rent?

To pay rent on your storage unit there are 4 options: Most of our facilities have online bill pay that can be accessed from our website, call your location to make a payment over the phone, mail a check or money order, or stop by our office to make a payment!

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