Frequently Asked Questions

When can I access my unit?

You can access your storage unit any time you want, 24 hours a day!

Do you offer temperature controlled units?

We do! All of our facilities offer this great feature. 

Can I rent a moving truck from your facility?

You sure can! We offer truck rentals at all of our facilities. In Hendersonville and Spartanburg we rent Penske trucks and in Asheville we rent U-Haul trucks! Just call or stop by our offices for details!

I need a place to store my RV. Do you have options for me?

We do! We have a variety of parking options that are perfectly suited for your boat, RV, or other vehicle. Just check out the facility nearest you for details!

What’s drive-up access?

This feature allows you the convenience of pulling your vehicle right up to the door of your storage unit to make loading and loading easier.

I need moving supplies. Do you offer boxes and supplies?

We sure do! We offer a variety of moving supplies at all of our locations. 

How do I get started?

It’s easy! Just contact us - we’ll help you get started in no time!

Do I need to sign a long-term contract?

There are no time requirements for renting a storage unit with us! Our lease is month-to-month with no deposit required.

Do I need to purchase a lock?

We provide a brand new disc lock for your storage unit for free! These locks are more secure than padlocks and come with multiple keys.

How do I pay my monthly rent?

To pay rent on your storage unit there are 4 options: Most of our facilities have online bill pay that can be accessed from our website, call your location to make a payment over the phone, mail a check or money order, or stop by our office to make a payment!

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